Cashless Catering – Letter & Information

We are pleased to announce that Sir Thomas Boughey Academy is installing a cashless catering system in December 2017. The new system will allow us to continue with the development of the school meal service, and will provide us with a more efficient, faster and ultimately better quality of service.

This system incorporates the latest technology and eliminates the need for pupils to carry cash throughout the day thus reducing the risk of bullying. It is also biometric (see FAQs) so there is no need for pupils to carry a card as the system will recognise the thumb of your child at the revaluation pay points and at the tills.

The cashless system will start on Monday 4th December and as such no cash will be accepted at the till points after this date.

The links below should answer any questions you may have, but if this is not the case you may wish to attend the drop-in information evening for parents which is to be held in the academy on Thursday 2nd November from 5:30 – 6:30.

Letters to Parents

Letter 1

Sir Thomas Boughey Academy

The Live Date for the new Cashless Catering System is: 4th December 2017

30th October 2017

Dear Parent

We are pleased to announce that Sir Thomas Boughey Academy is installing a cashless catering system in December 2017. The new system will allow us to continue with the development of the school meal service, and will provide us with a more efficient, faster and ultimately better quality of service.

This system incorporates the latest technology and eliminates the need for pupils to carry cash throughout the day thus reducing the risk of bullying. It is also biometric (see FAQ’s) so there is no need for pupils to carry a card as the system will recognise the thumb of your child at the revaluation pay points and at the tills.

We will commence operating the system on 4th December and as such no cash will be accepted at the till points after this date.

All students and staff will be given training on how to use the system.

Any amount of money can be paid into a pupil’s account, and any money spent on food & drink will be deducted on a daily basis.

We have two payment options available to you- online payments and coin and note payments at the revaluation pay-points. All payment options are explained within the FAQ’s attached.

A daily ‘spend limit’ of £4.00 will be programmed into the system. This can be increased or decreased for an individual student by making a written request to the Trust finance office.

As per current legislation we will be operating an ‘Opt In’ policy and therefore require you to complete the attached form. If you choose not to have your child registered on the Biometric System a 4 digit PIN code will be allocated. Please note that PIN codes do not have the same level of security and it will be your child’s responsibility to remember the code and keep it secure at all times.

The attached information should answer any questions you may have but if this is not the case a parent’s information evening is to be held in the academy on Thursday, 2nd November from 5:30- 6:30 where any questions or queries you may have will be answered.

Yours sincerely,

Vickie Keeling

Trust Director

The Live Date for the new Cashless System is: 4th December 2017

Dear Parent & Carers

As the ‘Live Date’ for the new Biometric Trust-e Cashless System supplied by Nationwide Retail Systems Ltd is imminent, we require the consent of at least one parent in order that the biometric information of your child can be processed. Please be assured that this information remains within the school and that the biometric information taken is an algorithm and not the actual finger print.

If you choose not to have your child registered the school will provide alternative methods of identification such as (4 digit PIN code or Smart Card). The preference of the academy is to use biometrics as this is more secure and faster than any other method of identification and we appreciate your co-operation with regards to this matter.

Could you please therefore complete and sign the form below and return to your Form tutor by no later than Thursday, 9th November.

Yours sincerely,

Vickie Keeling
Trust Director

To: Sir Thomas Boughey Academy

I/We confirm that we wish our child I children TO BE/NOT TO BE (please delete where applicable) registered on the school’s Biometric Cashless Catering System with immediate effect.

I understand that I may withdraw my child’s registration at any time in writing.

Links to the Pdf versions: